Contact information

Solvi is operated by Quantum Oasis LLC.


Email us



We answer every email within one business day, Monday to Friday. If you write over a weekend you'll hear from us Monday.


Phone


[PHONE]


Postal address


Quantum Oasis LLC [LEGAL ADDRESS]


This is our registered business address for correspondence. Please don't send returns here — email support first and we'll send you the correct return address for your item.


Before you write


Two things save everyone time:


  • Where's my order? Check the tracking link in your dispatch email first. If tracking hasn't moved in 10 business days, write to us and we'll chase the carrier.

  • Something's wrong with the product? Send a photo with your order number. It lets us sort it in one reply instead of four.